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TWGHs Dental Clinics Hong Kong: 2026 Fees, Hours, Booking and Subsidies

Written and reviewed by the HK Dental Guide editorial teamFigures checked 27 Oct 2026 · 11 min read

TWGHs Dental Clinics Hong Kong: 2026 Fees, Hours, Booking and Subsidies
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Tung Wah Group of Hospitals (TWGHs) runs three dental clinics, at Kwong Wah Hospital in Yau Ma Tei, in North Point and in Sheung Wan. All book by phone and close on Sundays and public holidays. No fee list is published online, so phone the clinic. Checked 2026-10-27.

There is no official score for whether a dental service is "good", and we do not rate or rank clinics. This guide sets out what can be checked on the TWGHs website, Department of Health pages and other public sources: where the three clinics are, when they open, which treatments they list, how to book, how to find out the fees, who can use the elderly outreach service and the Community Dental Support Programme, and where to complain. You can then judge whether it suits you. To compare TWGHs with the Federation of Trade Unions clinics, Yan Chai Hospital, Caritas and other low-cost options, see our guide to affordable dental care in Hong Kong.

What dental services does TWGHs run?

Under "Rehabilitation and Dental Services", the TWGHs website lists four dental services: the TWGHs Carrie Sze Memorial Dental Centre, the TWGHs Dental Clinic (Kwong Wah Hospital), the TWGHs Ho Yuk Ching Community Dental Clinic, and TWGHs Outreaching Dental Services for Elderly [1]. The first three are clinics you visit; the fourth is a service that goes out to care homes and day care centres for older people.

One common question: "Kwong Wah Hospital dental" usually means the TWGHs Dental Clinic (Kwong Wah Hospital). Its page gives the address as 3/F, Kwong Wah Hospital, 25 Waterloo Road, and TWGHs lists it among its own dental services [2]. If you are looking for a referral to a public hospital oral and maxillofacial surgery unit, that is a separate route; see our guide to hospital dental services.

The three clinics, phone numbers and hours

The details below come from the clinic pages on the TWGHs website [2][3][4]. All three keep the same hours: Monday to Friday 9am to 1pm and 2pm to 5pm, Saturday 9am to 1pm, closed on Sundays and public holidays. Each phone number is listed as the line for enquiries and appointments.

ClinicAddressEnquiries and appointments
TWGHs Dental Clinic (Kwong Wah Hospital)3/F, Kwong Wah Hospital, 25 Waterloo Road, Yau Ma Tei2332 9737
TWGHs Carrie Sze Memorial Dental Centre11/F, China United Centre, 28 Marble Road, North Point3585 8416
TWGHs Ho Yuk Ching Community Dental Clinic8/F, Tung Lee Commercial Building, 95 Jervois Street, Sheung Wan2581-0221

Worth knowing: every clinic closes for lunch from 1pm to 2pm and at 5pm on weekdays, there are no evening sessions, and on Saturdays they close at 1pm. If you work office hours, book early or plan to take time off. The Chinese page for the Kwong Wah clinic says it serves people in Central and West Kowloon and names its target clients as local residents, while the English page says "general public" [2]. If you live further away, ask when you book. To see other public and non-profit options nearby, use Yau Tsim Mong dental care, Eastern District dental care, Central and Western dental care or dental care by district.

What they do and what they do not list

The pages for the Carrie Sze centre and the Ho Yuk Ching clinic both list oral check-ups, panoramic X-rays, scaling, fillings, root canal treatment, extractions and dentures [3][4]. The Carrie Sze centre has three dental surgeries and one X-ray room; the Ho Yuk Ching clinic opened in 2013 as the group's third dental clinic and has four surgeries and one X-ray room. The Kwong Wah page describes its work as dental services and oral health education, without a list of treatments [2].

Points to note:

  • Braces and implants are not listed: if you want orthodontics, implants, crowns or bridges, phone first to ask whether they are offered and by whom.
  • No Sunday, holiday or evening sessions: for toothache at night or on a holiday, see "When to see a dentist urgently" below.
  • No fee list online: you need to ask each clinic, as set out in the next section.

How to find out the fees

None of the three clinic pages on the TWGHs website shows dental fees [2][3][4]. The Chinese page for the Carrie Sze centre describes its care as good quality and affordable, but gives no prices. We therefore do not repeat any figures here; numbers circulating on other websites were not published by TWGHs and may be out of date.

Also worth knowing: TWGHs revised its Free Medical Service Scheme from 1 January 2026. The scheme FAQ covers hospital beds, family medicine clinics, specialist clinic consultations for set age groups and Chinese medicine clinics, and does not mention dental care [6]. Do not assume TWGHs dental care is free; ask about the price. The safest approach is to phone the clinic you want and ask the same set of questions:

  1. How much are the check-up and the panoramic X-ray?
  2. How much is scaling, and how is deep cleaning for gum disease charged?
  3. Are fillings charged per tooth or per surface?
  4. Roughly how much are extractions, root canal treatment and dentures? Are follow-up visits included?
  5. Does this clinic take part in the Community Dental Support Programme? Does it accept health care vouchers? When is the earliest appointment?

The Consumer Council advises people to use registered dentists, to ask about the treatment steps and full costs before starting, including whether consultation, X-ray and medicine fees are charged separately, and to keep all receipts and treatment records afterwards [10]. For help reading a quote, see how to read a dental quote.

Fee guide: how TWGHs compares with other routes

The table below includes figures published by official bodies, nothing else. Typical private clinic ranges are not repeated here; see Hong Kong dental fees for those, with sources for every cell.

RouteWho can use itWhat you paySource
TWGHs dental clinics, self-paidThe public, by phone appointment (the Kwong Wah clinic names local residents)No fee list online; phone the clinic[1]
TWGHs Outreaching Dental Services for ElderlyResidents of SWD-licensed care homes and users of SWD-subsidised day care centres for the elderly in Eastern, Southern, Central and Western, and Islands districtsFree basic dental examination and treatment, according to TWGHs[5]
Community Dental Support Programme (check which clinics take part)People receiving the Old Age Living Allowance or other listed allowances or services, registered with eHealthOral health assessment free. Category A: the government fully subsidises fillings, extractions, scaling and root canal; removable dentures $500 a set. Category B: fillings, extractions and root canal $50 a tooth, scaling $50, removable dentures $1,000 a set[7]
Department of Health dental GP sessions (not TWGHs)Everyone; pain relief and extractionsFree for eligible persons; $850 per visit for non-eligible persons, plus $90 per drug item[9]

For private price ranges: scaling and gum treatment in scaling and periodontal treatment costs, fillings in filling prices, root canal treatment in root canal costs and dentures in denture prices.

Elderly outreach and the Community Dental Support Programme: who can use them?

TWGHs Outreaching Dental Services for Elderly

The TWGHs website says the government launched a three-year pilot project on outreach primary dental care in April 2011, working with non-governmental organisations including TWGHs. The service is for older people living in care homes licensed by the Social Welfare Department and for users of day care centres for the elderly subsidised by the department, in Eastern, Southern, Central and Western, and Islands districts. It covers dental check-ups, scaling, pain relief and emergency dental treatment, plus oral health education for older people, their families and carers [5]. The enquiry and appointment line is 2581-0227. If an older relative lives in a care home or attends a day centre, ask the home first whether visits are arranged.

Community Dental Support Programme

Key points from the Department of Health programme page [7]:

  • Eligibility: a valid Hong Kong identity card or Certificate of Exemption, registration with eHealth, and current receipt of the Old Age Living Allowance, a Community Care Service Voucher at co-payment Category II, specified home care services, or a Hospital Authority medical fee waiver. Homeless people referred by social workers in designated NGOs also qualify.
  • How often: every 180 days, a check-up, X-rays and up to three fillings or extractions; every 365 days, one scaling and root canal treatment on one tooth; removable dentures for people with fewer than 20 teeth left, after a dentist's assessment, at least five years apart.
  • How to join: choose a participating NGO dental clinic and contact it directly, or go through a registered social worker.
  • Vouchers: older people can use health care vouchers to pay for the services.

The TWGHs clinic pages do not mention this programme [1]. The Department of Health has a participating clinic search page [8]; check it before you go, or phone the clinic. For the full picture on subsidies for older people, see Hong Kong dental subsidies.

How long is the wait?

TWGHs does not publish dental waiting times [1]. All three clinics book through their enquiry and appointment lines, and online booking is not mentioned, so phone and ask for the earliest slot. If you plan to use the Community Dental Support Programme, register with eHealth first and have proof that you receive the qualifying allowance or service; allow extra time if a social worker is arranging it.

Is it a good fit? It depends on your situation

Your situationDoes a TWGHs clinic fit?What to check next
You live or work around Yau Ma Tei, Mong Kok, North Point or Sheung WanWorth considering: the three clinics are in Kowloon and on Hong Kong IslandOther nearby options in our district guides
An older relative lives in a care home or uses a day centre (Eastern, Southern, Central and Western, Islands)Worth considering: the outreach service is freeAsk the home, or call 2581-0227
Older person receiving the Old Age Living Allowance, registered with eHealthCheck first: the clinic pages do not mention the Community Dental Support ProgrammeUse the Department of Health search page or phone
Office worker free after 5pm on weekdaysNot a good fit: no evening sessions, Saturday mornings to 1pmTake time off or book an early Saturday slot
You want to know prices before decidingOne extra step: no fee list onlineAsk each clinic the five questions above
Toothache on a Sunday, holiday or at nightNot a fit: closed Sundays and holidaystoothache triage guide
You want braces or implantsNot listed on the TWGHs pagesAsk whether they are offered, check the specialist register and ask for a written quote

Wherever you go, you can check a dentist's registration and specialist status yourself on the Dental Council register [11]; the steps are in how to verify a dentist in Hong Kong.

Where to complain

  1. Raise it with the clinic first: keep receipts, quotes and treatment records and phone the clinic; the TWGHs general enquiry line is 2859 7500 [1].
  2. Community Dental Support Programme issues: questions on eligibility, quotas and co-payments go to the programme [7].
  3. Professional conduct: the Dental Council of Hong Kong handles complaints about unprofessional conduct by registered dentists and publishes a complaints leaflet [12].
  4. Consumer disputes: you can complain to the Consumer Council [10].

When to see a dentist urgently

Go to A&E straight away if toothache comes with difficulty breathing, speaking or swallowing, a painful swollen eye or sudden problems with your vision, a lot of swelling in your mouth, or if you cannot open your mouth [13]. The three TWGHs clinics close on Sundays and public holidays. For daytime toothache that needs pain relief or an extraction, the Department of Health runs dental GP sessions at 11 government dental clinics: register online for a ballot from 6:00am to 11:30am the day before, with half the places given first to people aged 65 or over [9]. For triage, see what to do about toothache.

Frequently asked questions

Are the TWGHs dental clinics any good?

There is no official score. What can be checked: three clinics, at Kwong Wah Hospital, North Point and Sheung Wan, all booked by phone, open weekdays until 5pm and Saturday mornings; the North Point and Sheung Wan pages list check-ups, panoramic X-rays, scaling, fillings, root canal treatment, extractions and dentures. They suit people who live or work nearby and are free in the daytime; they do not suit evening or holiday emergencies.

How much do TWGHs dental clinics charge? Is there a fee list?

TWGHs does not publish a dental fee list online, so we do not repeat any prices; phone the clinic. The FAQ on the TWGHs Free Medical Service Scheme for 2026 does not mention dental care, so do not assume it is free.

How do I book the Kwong Wah Hospital dental clinic?

The TWGHs Dental Clinic (Kwong Wah Hospital) is on 3/F of Kwong Wah Hospital, 25 Waterloo Road. Call 2332 9737 for enquiries and appointments. Hours are Monday to Friday 9am to 1pm and 2pm to 5pm, Saturday 9am to 1pm, closed on Sundays and public holidays.

Can older people use health care vouchers?

The Department of Health says older people can use health care vouchers to pay for services under the Community Dental Support Programme. Whether a TWGHs clinic takes part in that programme, and whether it accepts vouchers for self-paid treatment, are questions to ask the clinic directly.

My parent lives in a care home. Is there free dental care?

TWGHs Outreaching Dental Services for Elderly provides free basic dental examination and treatment for residents of SWD-licensed care homes and users of SWD-subsidised day care centres in Eastern, Southern, Central and Western, and Islands districts; call 2581-0227. For care homes in other districts, ask the home what outreach arrangements it has.

Related guides

This article sets out information published by organisations, subsidy schemes and the government. It is not a recommendation or ranking. Checked 2026-10-27; please confirm with the clinic before booking.

Sources

  1. TWGHs: Rehabilitation and Dental Services (checked 2026-10-27)
  2. TWGHs: TWGHs Dental Clinic (Kwong Wah Hospital) (see also the Chinese page; checked 2026-10-27)
  3. TWGHs: TWGHs Carrie Sze Memorial Dental Centre (checked 2026-10-27)
  4. TWGHs: TWGHs Ho Yuk Ching Community Dental Clinic (checked 2026-10-27)
  5. TWGHs: Outreaching Dental Services for Elderly (checked 2026-10-27)
  6. TWGHs: FAQ on the revised Free Medical Service Scheme (PDF) (Chinese, checked 2026-10-27)
  7. Department of Health: Community Dental Support Programme (checked 2026-10-27)
  8. Department of Health: Community Dental Support Programme participating clinic search (Chinese, checked 2026-10-27)
  9. Department of Health: general public dental sessions (Chinese, checked 2026-10-27)
  10. Consumer Council: dental service complaints (Chinese, 2024-06-17)
  11. Dental Council of Hong Kong: general and specialist registers (checked 2026-10-27)
  12. Dental Council of Hong Kong: complaints (Chinese, checked 2026-10-27)
  13. NHS: Dental abscess (checked 2026-10-27)

This article is general health information and does not replace advice from your own dentist.

※ Actual fees depend on case difficulty.

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