Privacy Policy

1. Introduction

Welcome to HK Dental Guide (hereinafter referred to as "this Website" or "we"). We are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide or generate when using this Website.

By continuing to use this Website, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. This Policy complies with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect

2.1 Automatically Collected Data

When you browse this Website, we automatically collect the following data via Google Analytics 4 (GA4) and related cookies:

IP address (anonymised)
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Browsing path, time on page, and click behaviour
Referrer URL
Approximate geographic location (country/city level, not precise location)

2.2 Data You Voluntarily Provide

When you contact us via the Website's contact form, newsletter subscription, or other interactive features, we may collect:

Name (if provided)
Email address
Content of your message
Preferred dental service category (if provided in a questionnaire)

3. How We Use Your Data

The data we collect is used solely for the following purposes:

To provide, maintain, and improve the services of this Website
To analyse website traffic and user behaviour in order to optimise content and user experience
To respond to your enquiries, feedback, or collaboration suggestions
To send newsletters (only where you have actively subscribed)
To detect, prevent, and address fraudulent or security-related incidents
To comply with applicable laws and regulatory requirements

We will not sell your personal data to any third party.

4. Cookies and Tracking Technologies

This Website uses the following types of cookies:

4.1 Essential Cookies

These are required for the basic functioning of the Website, such as remembering your browsing preferences. These cookies cannot be disabled.

4.2 Analytics Cookies

We use Google Analytics 4 (GA4) to understand how visitors use this Website. GA4 transmits anonymised data to Google's servers for processing. For more details, please refer to the Google Privacy Policy.

4.3 How to Manage Cookies

You may manage or delete cookies through your browser settings. Please note that disabling cookies may affect certain functions of the Website.

5. Third-Party Services

This Website uses the following third-party services, each of which processes your data in accordance with their respective privacy policies:

Google Analytics 4 — Website traffic analysis
Supabase — Content database and file storage
Vercel — Website hosting services

6. Data Storage and Security

Your data is stored on secure servers provided by Supabase (Singapore region) and Vercel, with industry-standard encryption and access control measures in place. We retain your data only for as long as necessary to fulfil the purpose for which it was collected, unless otherwise required by law.

Although we implement reasonable security measures, no internet transmission is entirely risk-free, and we cannot guarantee absolute 100% security.

7. Your Rights

Under applicable privacy laws, you have the following rights:

Right of Access — To request a copy of the personal data we hold about you
Right of Correction — To request correction of inaccurate or incomplete data
Right of Erasure — To request deletion of your personal data (subject to legal requirements)
Right to Unsubscribe — To unsubscribe from newsletters or opt out of promotional communications at any time
Right to Object — To object to the processing of your data on the basis of legitimate interests

To exercise any of the above rights, please contact us using the details provided in Section 10.

8. Children's Privacy

This Website is not designed for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so that we may delete the relevant information.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Significant updates will be prominently announced on this Website. We recommend that you review this page periodically to stay informed of the latest information.

Last Updated: May 2026

10. Contact Us

If you have any questions, comments, or requests to exercise your rights in relation to this Privacy Policy, please contact us via the following:

Email: editorial@hkdentalguide.com
Website: Contact Us Page

We will respond to your enquiry within 30 days.

11. Medical Disclaimer

The content provided on this Website is for general informational and educational purposes only and does not constitute medical advice. All dental clinic reviews, articles, and guides are based on publicly available information and editorial research, and do not represent an endorsement or guarantee of any clinic or treatment option. Please consult a registered dentist regarding any individual dental concerns.