Pok Oi Hospital Dental Clinics (Yuen Long, Kwai Shing): 2026 Fees, Hours, Booking and Subsidies

Pok Oi Hospital, a Hong Kong charity, runs four dental clinics (three in Yuen Long, one in Kwai Chung). It publishes no fee list online, gives seniors 20% off except specified items, accepts Elderly Health Care Vouchers and can process Community Dental Support Programme applications on site.

There is no official rating that says whether a clinic is "good", and this site does not rate or rank clinics. This guide sets out what can be checked against Pok Oi Hospital's dental website, its clinic leaflet and government sources: where the clinics are, when they open, what they treat, how to ask about fees, how to book, which subsidies apply, who the clinics suit and where to complain. To compare them with other non-profit options such as the FTU, Yan Chai and Caritas clinics, see Affordable dental care in Hong Kong 2026.

What are the Pok Oi Hospital dental clinics?

Pok Oi Hospital was founded in 1919 and describes itself as having developed into a reputable charitable organisation [8]. Its dental website says the hospital set up dental services in 2011 [2]. The head office is at Au Tau, Yuen Long, and the general enquiry line is 2486 8000 [9].

Be clear about what these clinics are not. They are community clinics run by a charity, separate from public hospital clinics and from the Department of Health (DH) government dental clinics' general public sessions. For referrals to oral and maxillofacial surgery in public hospitals, see the hospital dental services guide.

Four clinics: addresses, phones and transport

The details below come from the "Contact Us" page of Pok Oi Hospital's dental website [4].

Clinic	Address	Phone	Nearby transport
Dr. Leung On Mei Memorial Dental Clinic	Shop 15–16, G/F, Bik Shui House, Shui Pin Wai Estate, Yuen Long	2409 7000	Light Rail Shui Pin Wai stop; the leaflet says about 10 minutes' walk from Long Ping MTR Exit B2 [5]
Dental Clinic (Kong Ha Wai)	Unit G07, G/F, Pok Oi Service Building, 71 Kam Sheung Road, Yuen Long (Pok Oi Kong Ha Wai Village)	2302 0616	Buses 64K, 64S, 251A, 251C and others
Dental Clinic (Kwai Shing)	Shop 10, Block 7, Kwai Shing West Estate, Kwai Chung	3619 0042	Buses 34, 37, 38, 43D and others
Pok Oi Hospital Jockey Club Primary Dental Care Clinic	Shop 50B1, G/F, K-Plus, 23 Sai Ching Street, Yuen Long	3791 2290	Light Rail Tai Tong Road stop

Two things to note:

• The main Pok Oi Hospital "Contact Us" page lists the Leung On Mei clinic address under dental enquiries but gives the phone number 2470 6626 [9]. The dental website lists 2409 7000 for the Leung On Mei clinic and 2470 6626 for the Dental Outreach Team [4]. To book a clinic visit, the clinic numbers on the dental website are the direct route.
• The dental website's "About Us" page still says the hospital has three dental clinics and that the fourth (K-Plus) is "expected to open in the third quarter" [2]. The contact page and the August 2026 participant notice already give that clinic's address and phone number [4] [7]. Phone before you go.

Opening hours and typhoon arrangements

The clinic leaflet gives service hours for the Leung On Mei and Kong Ha Wai clinics as Monday to Saturday, 9:00am–1:00pm and 2:00pm–6:00pm, closed on Sundays and public holidays [5]. Hours for the Kwai Shing and K-Plus clinics are not clearly set out on the website or leaflet, so ask by phone.

The hospital publishes separate typhoon and rainstorm arrangements [6]. The main points:

• Signal No. 3 or below, or an amber or red rainstorm warning: clinics open as normal.
• Signal No. 8 or above, "extreme conditions" or a black rainstorm warning already in force before 9:00am: no service.
• Signal No. 8 or above issued during opening hours: clinics close within two hours. A black rainstorm warning issued during opening hours: clinics keep running.
• Signal cancelled before 3:00pm (Monday to Saturday): service resumes two hours later and appointments in between are cancelled automatically. Cancelled after 3:00pm: no service for the rest of the day.

If your appointment is cancelled, you need to phone your clinic to rebook once service resumes [6].

What treatments are offered?

The dental website and leaflet list oral examination, X-rays, scaling, fillings, extractions, root canal treatment, removable dentures, dental implants and orthodontic treatment [3] [5]. The website does not list its dentists or any specialist categories. To check whether a dentist is on the Dental Council's specialist register, see how to verify a dentist in Hong Kong.

The hospital also runs a Dental Outreach Team. The leaflet says it is funded by the DH and provides free outreach dental care for people aged 60 or over [5]. The website says it serves older people at listed elderly homes and day centres in Yuen Long, Tuen Mun, Tsuen Wan and Kwai Tsing, with enquiries on 2470 6626 [3]. Outreach visits are arranged through the care home or centre; you do not book them at a clinic.

How much does it cost, and how do you ask?

When we checked (13 November 2026), neither the dental website nor the leaflet listed treatment prices [1] [5]. The leaflet says the clinics aim to provide professional, comprehensive dental care at affordable prices, and that "except for specified items, seniors receive a 20% discount (Elderly Health Care Vouchers welcome)" [5]. It does not say which items are excluded or from what age the senior discount applies, so ask.

When you phone for a quote, you can ask:

1. How much is the treatment I need (for example, scaling or one filling)? Are the check-up and X-rays charged separately?
2. Does the senior discount cover this item? From what age? Can I use it together with my health care vouchers?
3. Am I eligible for the Community Dental Support Programme or the Jockey Club dental programme? What documents should I bring?
4. Does the quote include medication and follow-up visits? Can I have it in writing first?

The Consumer Council advises using registered dentists, asking about treatment steps and fees before starting, checking whether consultation, X-ray and medication fees are charged separately, and keeping all receipts and records afterwards [16]. For help reading a quote, see how to read a dental quote.

Subsidies: who can use what?

The table lists published official figures. General private-clinic ranges are not repeated here; see Hong Kong dental fees.

Route	Who can use it	What you pay	Source
Pok Oi dental, self-paying	Everyone	No prices online; seniors get 20% off except specified items; vouchers accepted	[5]
Community Dental Support Programme (Category B)	People receiving the Old Age Living Allowance or other listed allowances or services, registered with eHealth	Check-up, X-rays and pain-relief drugs free; filling or extraction $50 per tooth; scaling $50; root canal $50 per tooth; removable dentures $1,000 co-payment per set	[10]
Community Dental Support Programme (Category A)	Frail home-care level 1 cases, people eligible for a full public hospital medical fee waiver (including Old Age Living Allowance recipients aged 75+), homeless people	Administration fee fully paid by the government; removable dentures $500 co-payment per set	[10]
Jockey Club dental programme (K-Plus clinic)	People not on CSSA who meet listed low-income or allowance criteria	$50 per subsidised visit, up to two visits per 365 days	[7]
DH general public sessions	Everyone; pain relief and extractions	Free for eligible persons; non-eligible persons $850 for emergency treatment, $90 per prescribed drug item	[13] [15]

Community Dental Support Programme

The dental website says the hospital can process Community Dental Support Programme applications directly as a "one-stop" service, and its English page describes the clinics as accredited service providers under the programme, funded by the DH [3]. The participant notice sets out eligibility: a valid Hong Kong identity card; current receipt of the Old Age Living Allowance, a level 2 co-payment community care service voucher for the elderly, specified home care services, or a public hospital medical fee waiver, or being a homeless service user; and registration with eHealth [11]. Within a 180-day cycle you can have a check-up, X-rays and up to three fillings or extractions; within a 365-day cycle, one scaling and root canal treatment on one tooth. Removable dentures need fewer than 20 teeth plus a dentist's finding that eating is difficult, and can be repeated after five years [11]. Seniors can use Elderly Health Care Vouchers to pay the related fees [10].

To find other participating non-profit clinics in your district, use the DH service provider search page [12]. For how to choose a provider under the programme, see elderly dental subsidies 2026.

Community Care Fund Elderly Dental Assistance Programme

The dental website still says the hospital is registered as a "Community Care Dental Clinic" under the Community Care Fund elderly dental programme [2]. The DH, however, states that the Community Dental Support Programme has expanded its scope and taken over the Community Care Fund Elderly Dental Assistance Programme [10]. If you are a senior planning to apply, ask the clinic which programme it now uses.

Jockey Club dental programme (K-Plus clinic)

This programme runs at the Pok Oi Hospital Jockey Club Primary Dental Care Clinic. The participant notice says applicants must not be receiving CSSA, must hold a valid Hong Kong identity card (or a birth certificate if under 11), and must meet one of the listed categories, such as receiving the Old Age Living Allowance, a medical fee waiver or the Working Family Allowance, living in Light Public Housing or transitional housing, or having household income below a set level [7]. Each 365-day cycle covers up to two subsidised visits for an oral examination and scaling, plus a filling or simple extraction on one tooth, X-rays, fluoride application and pain-relief medication. Each visit costs $50, and unused visits do not carry over [7]. Enquiries: 3791 2290 [7].

CSSA

The dental website and leaflet say Pok Oi Hospital's dental clinics are recognised clinics under the Social Welfare Department's CSSA scheme [2] [5]. Check with your social worker how CSSA dental grants are applied for and how much is approved.

How to book, and how long is the wait?

The leaflet simply invites you to phone [5], so call the clinic you want from the table above. The dental website has an online booking page, but you need to register an account and log in first [1]. Neither the website nor the leaflet says whether same-day walk-ins are accepted, and no waiting times are published; ask for the earliest slot when you call.

Subsidy schemes need an application first. Community Dental Support Programme applications can be handled at the clinic [3]; for the Jockey Club programme, the hospital contacts eligible applicants after assessment to register them and arrange an appointment [7].

Is it a good fit? It depends on your situation

Your situation	How Pok Oi dental fits	See also
You live in Yuen Long, Tin Shui Wai, Kam Tin or Kwai Chung	Three of the four clinics are in Yuen Long, one in Kwai Shing West Estate	Yuen Long dental, Kwai Tsing dental
You are a senior wanting to use vouchers or a discount	The leaflet offers seniors 20% off except specified items and welcomes vouchers	Ask which items are excluded and the qualifying age
You receive the Old Age Living Allowance and want the Community Dental Support Programme	Applications can be handled at the clinic	Dental subsidies
Low income, not on CSSA, and you want a check-up, scaling or one filling	The K-Plus clinic runs the Jockey Club programme at $50 per visit	Check eligibility first; call 3791 2290
You receive CSSA	The clinics are CSSA-recognised dental clinics	Confirm dental grants with your social worker
You want to see a price list before deciding	No prices online; you need to phone	Affordable dental care
You need care on a Sunday or in the evening	Closed Sundays and public holidays; last session ends at 6:00pm	Toothache triage

For private-sector price benchmarks, see scaling and gum treatment costs, filling prices and denture prices.

Where to complain

1. Start with the hospital: keep receipts, quotes and treatment records. Raise the issue with your clinic, or use the dental website's contact form and choose "Comment / Feedback" [4]. General enquiries: 2486 8000 [9].
2. Community Dental Support Programme issues: the participant notice gives the enquiry hotline 2111 3403 [11].
3. Professional conduct: complaints about unprofessional conduct by a registered dentist go to the Dental Council of Hong Kong [17].
4. Consumer disputes: fee disputes can be taken to the Consumer Council [16].

When to get help straight away

If you find it hard to breathe, speak or swallow, have a lot of swelling in your mouth, have a swollen or painful eye or sudden problems with your eyesight, or find it hard to open your mouth, go to an Accident and Emergency department now rather than waiting for a dental appointment [18]. For daytime toothache needing pain relief or an extraction, the DH runs 11 dental clinics with general public sessions. Online ballot registration runs from 6:00am to 11:30am, and people who need help can register with staff at a clinic from 8:30am to 11:30am; half the quota is reserved for a priority ballot for people aged 65 or over [13]. In the New Territories West, the DH list includes Yuen Long Government Offices Dental Clinic and Tsuen Wan Dental Clinic, both with sessions on Tuesday and Friday mornings; check the DH's latest notice [14].

FAQ

Are the Pok Oi Hospital dental clinics any good?

There is no official rating. What can be checked: Pok Oi Hospital has offered dental services since 2011 and lists four clinics (three in Yuen Long, one in Kwai Chung) providing check-ups, scaling, fillings, extractions, root canal treatment, dentures, implants and orthodontics. Seniors get 20% off except specified items and can use vouchers; Community Dental Support Programme applications can be handled at the clinic, and the clinics are CSSA-recognised. They suit people in the New Territories West, subsidy recipients and seniors. If you want to compare a published price list first, you will need to phone for prices.

How much does Pok Oi Hospital charge for dental care, such as scaling?

No prices are published online; phone the clinic [5]. Under the Community Dental Support Programme (Category B), scaling costs $50 [10], and the Jockey Club programme at the K-Plus clinic charges $50 per subsidised visit [7].

Can I use Elderly Health Care Vouchers at Pok Oi dental clinics?

Yes. The leaflet says vouchers are welcome and seniors get 20% off except specified items [5]. Fees under the Community Dental Support Programme can also be paid with vouchers [10].

How do I book, and are the clinics open on Sundays?

Phone the clinic: Leung On Mei 2409 7000, Kong Ha Wai 2302 0616, Kwai Shing 3619 0042, K-Plus 3791 2290 [4] [6]. Online booking needs an account [1]. The leaflet gives hours of Monday to Saturday, 9:00am–1:00pm and 2:00pm–6:00pm, closed on Sundays and public holidays [5].

Where is the Dr. Leung On Mei Memorial Dental Clinic?

Shop 15–16, G/F, Bik Shui House, Shui Pin Wai Estate, Yuen Long, phone 2409 7000 [4]. Take the Light Rail to Shui Pin Wai, or walk about 10 minutes from Long Ping MTR Exit B2 [5].

Related guides

• Affordable dental care in Hong Kong 2026
• Elderly dental subsidies 2026: using the Community Dental Support Programme
• Yan Chai Hospital dental clinics guide
• FTU dental clinics guide
• Tung Wah Group of Hospitals dental clinics guide
• Yuen Long dental
• Hong Kong dental subsidies

This guide sets out public information from the organisation and the government. It is not a recommendation or ranking. Information checked on 13 November 2026; please confirm with Pok Oi Hospital before booking.

Sources

1. Pok Oi Hospital Dental Services: home page (checked 13 Nov 2026)
2. Pok Oi Hospital Dental Services: About Us (Chinese, checked 13 Nov 2026)
3. Pok Oi Hospital Dental Services: Dental Services (checked 13 Nov 2026)
4. Pok Oi Hospital Dental Services: Contact Us (checked 13 Nov 2026)
5. Pok Oi Hospital dental leaflet (PDF) (Chinese, undated, checked 13 Nov 2026)
6. Pok Oi dental: service arrangements under typhoon, extreme conditions and rainstorm warnings (PDF) (Chinese, checked 13 Nov 2026)
7. Jockey Club dental programme: Participant Information Notice (PDF) (Aug 2026 version, checked 13 Nov 2026)
8. Pok Oi Hospital: About Pok Oi (checked 13 Nov 2026)
9. Pok Oi Hospital: Contact Us (Chinese, checked 13 Nov 2026)
10. DH: Community Dental Support Programme introduction (Chinese, checked 13 Nov 2026)
11. Community Dental Support Programme participant notice (PDF) (Chinese, Jan 2026 version, checked 13 Nov 2026)
12. DH: Community Dental Support Programme service provider search (Chinese, checked 13 Nov 2026)
13. DH: dental general public sessions (Chinese, checked 13 Nov 2026)
14. DH: dental clinics with general public sessions (Chinese, checked 13 Nov 2026)
15. DH: dental service fees (checked 13 Nov 2026)
16. Consumer Council: dental service complaints (Chinese, 17 Jun 2024)
17. Dental Council of Hong Kong: complaints (Chinese, checked 13 Nov 2026)
18. NHS: Dental abscess (checked 13 Nov 2026)

This article is general health information and does not replace advice from your own dentist.

※ Actual fees depend on case difficulty.