TVB consumer show: HK$150,000 for seven implants ends with a broken screw; HK$45,000 "full-mouth" braces covered only the lower teeth
According to U Lifestyle, TVB's consumer show interviewed several patients of the same local dental clinic. An older patient paid about HK$150,000 for seven implants; months later, severe pain and an X-ray showed a broken, displaced screw connecting implant and crown, which needed surgery to remove. Another paid HK$45,000 for "full-mouth" braces but only the lower teeth were treated; she was told to have veneers on the upper teeth and then could not reach the clinic. After the show played a recorded call, the clinic refunded the HK$45,000 the next day. These are complaints made on the programme; no authority has ruled on them.
What it means for you
Written records of scope, price and aftercare are what you rely on if something goes wrong.
Key points
- Get terms like "full-mouth" or "maintenance included" defined in writing
- Keep receipts, treatment records and messages
- Complain to the Dental Council or Consumer Council if there is a dispute
Source: U Lifestyle (TVB Scoop)
This is a news summary written by our editors, not medical advice. Please refer to the original source and seek professional advice for your own situation.